Services & Studio Policies

Studio Policies

By booking with us, you agree to the following terms:

Arrival: Please plan to arrive early to ensure your service begins on time.

Neutral Scent Policy: Strong odors, including perfume, cologne, smoke, or marijuana, may result in your appointment being rescheduled at your expense. Please arrive scent-neutral.

Fees & Payment: All appointments require prepayment at the time of booking to secure your spot. Missed appointment fees are non-transferable and cannot be applied as credit. Cancellations must be made at least 24 hours in advance. Late cancellations and no-shows are subject to a charge under our 24-Hour Policy. Prefer to pay in person? We welcome walk-ins — simply come in, and we’ll be happy to serve you based on barber availability. Walk-in payments are accepted in cash or card. 

24-Hour Policy: Cancellations or reschedules to a later time made within 24 hours of your appointment, as well as no-shows, will be charged 100% of the service cost. No exceptions.

Late Arrivals: Arriving 15 minutes or more past your scheduled time is considered a missed appointment and will be charged in full.

2-Week Maintenance Shape-Up (Add-On Only): Available only with a Haircut and/or Beard service and not as a standalone service. Valid for 14 days from your original appointment and expires after 14 days. Walk-in only with the same barber. Clients must check their barber’s live availability on the booking platform and arrive within open time slots, not at closing or last minute. Service is based on availability.

For questions, call 703-997-8655. Our assistant, Ava, will guide you with any questions.