Studio Policies

By booking with us, you agree to the following terms:

48-Hour Policy: Cancellations or reschedules made within 48 hours of your appointment, as well as no-shows, will be charged 100% of the service cost. No exceptions.

Late Arrivals: Arriving 15 minutes or more past your scheduled time is considered a missed appointment and will be charged in full.

Fees & Future Bookings: Missed appointment fees are not transferable and cannot be applied as credit. All outstanding balances must be paid before booking again. Booksy automatically blocks accounts with unpaid balances until cleared.

Payment: Booksy requires a valid card on file to secure all appointments. Your card is not charged at the time of booking. Charges are only applied in the event of a no-show or a late cancellation in accordance with our 48-hour policy. Payment for completed services is collected at the front desk. We accept cash, card, Apple Pay, and Google Pay.

Neutral Scent Policy: Strong odors, including perfume, cologne, smoke, or marijuana, may result in your appointment being rescheduled at your expense. Please arrive scent-neutral.

Arrival: Please plan to arrive early to ensure your service begins on time. 

For questions, call 703-997-8655. Our virtual assistant, Ava, will guide you with any questions.